PRIVACY POLICY
Effective Date: August 12, 2026
Last Updated: August 12, 2026
Legacy Transportation Solutions respects your privacy. This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit our website, request a quote, submit a service inquiry, contact us, apply for a carrier opportunity, or otherwise interact with our business.
By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to Legacy Transportation Solutions when using our website or communicating with us.
Depending on how you interact with us, this information may include:
• First and last name
• Company or organization name
• Email address
• Telephone number
• Pickup and delivery locations
• Requested pickup date and time
• Service requested
• Shipment or package information
• Special delivery or handling instructions
• Information included in messages or service inquiries
• Information submitted in connection with carrier opportunities
• Other information you voluntarily provide to us
Please do not submit information through a general website form that is not reasonably necessary for us to respond to your request or provide the requested service.
2. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically by the website platform, hosting provider, or related technology used to operate the website.
This information may include:
• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of access
• Referring website or source
• General website usage and diagnostic information
This information may be used to operate, secure, maintain, troubleshoot, and improve the website.
3. How We Use Information
Legacy Transportation Solutions may use information we collect to:
• Respond to inquiries
• Prepare and respond to quote requests
• Evaluate service requests
• Schedule and coordinate pickups and deliveries
• Communicate about transportation and logistics services
• Provide customer service
• Process and manage business relationships
• Communicate with prospective or current carriers
• Maintain business and service records
• Improve our website, services, and operations
• Detect or prevent fraud, misuse, or security issues
• Comply with legal, regulatory, contractual, or operational requirements
• Protect the rights, property, safety, and operations of Legacy Transportation Solutions, our customers, and others.
4. Quote Requests & Service Inquiries
When you submit a Request a Quote or Service Inquiry, we may use the information you provide to evaluate your transportation needs, determine service availability, prepare pricing, communicate with you, and coordinate requested services.
Submission of a website form does not itself guarantee that Legacy Transportation Solutions will accept or perform a requested service.
5. Transportation & Delivery Information
Providing courier and logistics services may require information concerning pickup locations, delivery locations, senders, recipients, shipment requirements, and delivery instructions.
We may use and share this information as reasonably necessary to coordinate and complete requested transportation services.
Customers should provide only information reasonably necessary for the applicable transportation or delivery.
6. Medical Courier Information
Certain services offered by Legacy Transportation Solutions may involve medical courier transportation.
Customers using medical courier services are responsible for providing only information reasonably necessary to arrange and perform the requested transportation service and for following applicable requirements concerning the preparation, packaging, labeling, and handling of medical shipments.
Customers should not submit unnecessary patient medical information, diagnoses, treatment information, or other sensitive health information through general website contact, quote, or inquiry forms.
Any additional privacy or confidentiality obligations applicable to a particular medical courier relationship may be addressed through applicable contracts, procedures, or other agreements.
7. Carrier Information
If you inquire about or apply for a carrier opportunity, we may collect information reasonably necessary to evaluate, communicate about, and administer that business relationship.
Depending on the process, this may include contact information, company information, qualifications, certifications, insurance information, operating information, and other information voluntarily provided in connection with the carrier opportunity.
8. How We May Share Information
Legacy Transportation Solutions may share information when reasonably necessary to operate our business or provide requested services.
This may include sharing information with:
• Drivers, carriers, or transportation providers involved in completing an authorized service
• Website, hosting, email, communications, or technology service providers supporting our business
• Payment or billing service providers when applicable
• Professional advisers such as attorneys, accountants, or consultants when reasonably necessary
• Government agencies, regulators, courts, or law enforcement when required or permitted by law
• Other parties when reasonably necessary to protect our legal rights, property, operations, customers, or safety.
Service providers may receive information only as reasonably necessary for the services they perform or as otherwise permitted by applicable law.
9. Sale of Personal Information
Legacy Transportation Solutions does not currently sell personal information for monetary consideration as part of its ordinary business operations.
If our practices materially change, this Privacy Policy may be updated as required by applicable law.
10. Cookies & Similar Technologies
Our website platform or service providers may use cookies or similar technologies necessary to operate, secure, maintain, analyze, or improve the website.
The specific technologies available may depend on the website platform, browser settings, and services enabled on the website.
Users may be able to manage certain cookies through their browser or device settings. Disabling certain technologies may affect website functionality.
Do not add the names of specific analytics, advertising, cookie, or tracking platforms to this Privacy Policy unless those services are actually confirmed as being used by Legacy Transportation Solutions.
11. Data Security
Legacy Transportation Solutions takes reasonable administrative and operational measures designed to protect information under our control.
However, no website, electronic transmission, storage system, or method of communication can be guaranteed to be completely secure.
Accordingly, we cannot guarantee absolute security of information transmitted electronically.
12. Data Retention
We may retain information for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business and transaction records, resolving disputes, enforcing agreements, satisfying legal or regulatory requirements, and protecting legitimate business interests.
Retention periods may vary depending on the type of information and the purpose for which it is maintained.
13. Email & Business Communications
If you provide your email address, telephone number, or other contact information, Legacy Transportation Solutions may use that information to respond to your request and communicate with you regarding quotes, inquiries, services, deliveries, accounts, carrier opportunities, or other business matters.
14. Third-Party Websites
Our website may contain links to websites or services operated by third parties.
Legacy Transportation Solutions does not control the privacy practices of independent third-party websites.
When you leave our website, the privacy practices of the third party may apply.
15. Children's Privacy
The Legacy Transportation Solutions website and services are intended for businesses and adults seeking transportation, courier, delivery, or logistics services.
Our website is not directed toward children under 13, and we do not knowingly seek to collect personal information directly from children under 13 through the website.
If we learn that information has been submitted by a child under 13 without appropriate authorization, we may take reasonable steps to delete it as appropriate.
16. Privacy Rights & Requests
Depending on where you reside and applicable law, you may have certain rights concerning your personal information.
You may contact Legacy Transportation Solutions to request information about our privacy practices or to request reasonable access, correction, or deletion of personal information associated with you.
Some information may need to be retained where required or permitted for legal, contractual, security, recordkeeping, dispute-resolution, or legitimate business purposes.
We may take reasonable steps to verify a request before acting upon it.
17. Legal Requirements
Legacy Transportation Solutions may use, retain, or disclose information when reasonably necessary to comply with applicable law, legal process, court orders, governmental requests, regulatory obligations, or to establish, exercise, or defend legal rights.
18. Business Transfers
If Legacy Transportation Solutions is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, information associated with the business may be transferred as part of that transaction to the extent permitted by applicable law.
19. Changes to This Privacy Policy
Legacy Transportation Solutions may update this Privacy Policy periodically to reflect changes in our practices, services, website, technology, or legal requirements.
When this Privacy Policy is materially updated, the Last Updated date displayed at the top of this page should be revised.
We encourage visitors to review this Privacy Policy periodically.
20. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact:
Legacy Transportation Solutions
Houston, Texas
Phone: 832-482-8633
Email: info@legacytransportation.org
Website: legacytransportationsolutions.com